Who We Are
ActecSystems, a Sertec company, is changing the rules of claim and Incident Reporting Management through Full-Cycle Claim and Incident Reporting solutions that improve productivity and reduce costs for commercial and personal insurance carriers, self-insured companies, third party administrators, and managed care organizations. Actec’s full-cycle approach moves beyond just transferring information from policyholders to designated stakeholders to provide you with total information management.
More than 100,000 client companies use our contact centers to handle over a million live-answered calls per year. A leading innovator in the industry, Actec has provided uninterrupted service every hour of every day since 1989.
Latest FNOL News and Updates
State of California Releases (FROI) First Report of Injury State Filing Statistics
The state of California recently released statistics to all companies filing Workers Compensation (FROI). Actec had a success rate of 99.1% of all reports submitted that were accepted by the state on the first submission.
The industry average for the one-year period was 77.4% acceptance on first submission.
Actec works diligently to make sure your reports are filed timely and accurately, thus avoiding re-filing and potential fines. If you are not using Actec for state FROI filings feel free to call Paul Neleman at 770-916-6847.
Featured FNOL Solutions
Electronic State Filing
Mandatory EDI filing may be the biggest headache in Workers' Comp claim administration. Requirements vary from state to state. Missing or invalid data lead to time-consuming resubmission, filing delays, customer frustration, and even fines. If EDI filing gives you pain, Actec spells relief. Our experts carefully review FROI, SROI and medical bill filings prior to transmission to make sure your filings are done once, Done Right!.
Contact Paul Neleman to learn how Actec can improve your Electronic State Filings.
Catastrophic Incident Reporting
Catastrophic incidents can overwhelm your in-house Claim Reporting center. Actec can help. Our call center is equipped with multiple T-1 and T-3 lines and state-of-the-art VoIP switch technology to handle high volumes. We will design custom scripts to capture the information you need and implement them for call center intake, email/fax entry and/or Internet self-service immediately.
