Testimonials
Actec has been a great partner for many years. They provide a valuable service but what is most impressive is the quality of their people and how responsive they are to our needs. Marriott is a customer-focused company so we expect great service and Actec never disappoints.
Vic Marmo
Senior Director, National Claims

Marriott International, Inc.
We utilize Actec’s 24/7 first notice reporting services as a key component of the overall cost containment program for a large West Coast public entity. Actec has set the gold standard for quality, flexibility, and technical expertise during the last five years with this client. Actec’s ability to deliver the details of each first notice encounter in a timely, accurate, and highly customized fashion enables our client to quickly assess and assign resources to incidents efficiently and rapidly. The Actec team is made up of true professionals with a high degree of focus and expertise in their niche industry and a true “can do” attitude and aptitude when it comes to technical integrations and custom business requirements.
Danny Spurlock
Regional Vice President
ACS, Inc.
Actec's 24/7 service for our integrated customers is second to none. Their service reps are so well trained that our integrated customers don't even know that they are speaking to them. The caller thinks that they are speaking to one of our very own customer service reps.
Tim Cook, BSOM, RN, CCM
Director, VB Claims Operations
Unum Benefit Services
Latest News and Updates
New Client!
March 31, 2010
Actec is pleased to announce our newest client, Sears. We provide all after-hours FNOL intake service for Sears, using Riskonnect IM, a cloud-based incident management application. One of Actec's strengths is our expertise in using client FNOL software remotely from our contact center.
Featured Solutions
Electronic State Filing
Mandatory EDI filing may be the biggest headache in Workers' Comp claim administration. Requirements vary from state to state. Missing or invalid data lead to time-consuming resubmission, filing delays, customer frustration, and even fines. If EDI filing gives you pain, Actec spells relief. Our experts carefully review FROI, SROI and medical bill filings prior to transmission to make sure your filings are done once, done right!. Contact Paul Neleman to learn how Actec can improve your Electronic State Filings.
Catastrophic Event Reporting
Catastrophic events can overwhelm your in-house claim reporting center. Actec can help. Our call center is equipped with multiple T-1 and T-3 lines and state-of-the-art VoIP switch technology to handle high volumes. We will design custom scripts to capture the information you need and implement them for call center intake, email/fax entry and/or Internet self-service immediately.
