New National Sales Manager
July 19, 2010
We are excited to announce that John R. Lazenby has joined the ActecSystems sales team as National Sales Manager. He has thirty-six years of experience in the Commercial and Specialty Insurance industry where he served in various management, sales and underwriting positions.
John graduated from Kent State University. He and his wife currently reside in Lilburn, GA.
Welcome to our New VP of Sales and Marketing
May 21, 2010
Please join Actec in welcoming Paul Neleman as its new Vice President of Sales and Marketing. Paul has served the insurance industry in numerous roles over the past 10 years and currently holds the Certified Insurance Counselor designation. Paul is a graduate of Bryant University in Smithfield, RI.
While his primary role may be sales, we consider client relations to be an important aspect of this position, as well, and Paul is looking forward to getting acquainted with our valued current clients. With his industry experience, creativity and enthusiasm, Paul will be a welcome addition to our team and we know he will bring many exciting developments in the near future.
If you have questions about Actec's Claim and Incident Reporting Solutions or want to learn about ways to enhance your current program, please feel free to email Paul or click here for more contact options.
New Client!
March 31, 2010
Actec is pleased to announce our newest client, Sears. We provide all after-hours FNOL intake service for Sears, using Riskonnect IM, a cloud-based incident management application. One of Actec's strengths is our expertise in using client FNOL software remotely from our contact center.
Actec Sets SAS-70 Type II Target Date
March 1, 2010
After more than a year of preparation, Actec officially begins our SAS-70 Type II compliance audit. The target completion date is July 31, 2010.
We have made many changes in our physical work environment and business operations in order to strengthen security and accountability. New processes include the installation of electronic key access throughout the building, field-level encryption of sensitive intake data, and video surveillance of areas such as the Data Center and Contact Center that house or handle sensitive information.
Latest News and Updates
New Client!
March 31, 2010
Actec is pleased to announce our newest client, Sears. We provide all after-hours FNOL intake service for Sears, using Riskonnect IM, a cloud-based incident management application. One of Actec's strengths is our expertise in using client FNOL software remotely from our contact center.
Featured Solutions
Electronic State Filing
Mandatory EDI filing may be the biggest headache in Workers' Comp claim administration. Requirements vary from state to state. Missing or invalid data lead to time-consuming resubmission, filing delays, customer frustration, and even fines. If EDI filing gives you pain, Actec spells relief. Our experts carefully review FROI, SROI and medical bill filings prior to transmission to make sure your filings are done once, done right!. Contact Paul Neleman to learn how Actec can improve your Electronic State Filings.
Catastrophic Event Reporting
Catastrophic events can overwhelm your in-house claim reporting center. Actec can help. Our call center is equipped with multiple T-1 and T-3 lines and state-of-the-art VoIP switch technology to handle high volumes. We will design custom scripts to capture the information you need and implement them for call center intake, email/fax entry and/or Internet self-service immediately.
